We moved our StationWare to an other server and now our converters are no longer working.
Category:
Converters
Answer
A new "license_converters.xml" file is required whenever
- the license version changes,
- additional converters should be licensed,
- the number of guest user accounts changes,
- StationWare is installed on an other machine.
Information on how to request a converter license file can be found in the StationWare update or installation manual.
Once you have got the new "license_converters.xml" file from our sales department, copy it to the StationWare installation directory.
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