We moved our StationWare to an other server and now our converters are no longer working.

Category:
Converters
Answer

A new "license_converters.xml" file is required whenever

  • the license version changes,
  • additional converters should be licensed,
  • the number of guest user accounts changes,
  • StationWare is installed on an other machine.

Information on how to request a converter license file can be found in the StationWare update or installation manual.

Once you have got the new "license_converters.xml" file from our sales department, copy it to the StationWare installation directory.

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